A
common error prevalent mainly on Mac OS X screen is ‘Printer not responding to
the printing queries’. This error can be cumbersome for those waiting for the
printer to print their important documents. If you are coming across this
error, then follow the steps which are going to suggest here as under. You must
deliberate carefully.
The printer is connected to the Wi-Fi
network
·
Switch off the printer and wait for some time. Turn it on
again and check the printer.
·
If the printer is not responding to the Mac machine or the
error persists even after restarting the compatible printer, then change the
settings of your Mac as per given in the next coming up steps.
Open the Apple drop-down menu and select ‘System
preferences’ from the list of options.
Go to Hardware and select ‘Print and fax’.
Select ‘+’ sign from the menu to highlight the printer in
the given windows.
After that, you will find ‘Add’ on the left bottom of the
screen. Tap to add a printer again.
Note: If the printer you are searching for is
not available in the list or isn’t verified by the network, then refer to the
instructions given on the printer manual page to get it verified on the
network. You may be asked to enter make and model number of the printer for
this purpose.
The USB cable used for printer-PC
connection?
Are
you using a USB cable to connect the printer to the PC? If yes, then check the
connections whether the wire is firmly connected or not. Furthermore, it must
be remembered that USB 2.0 cable support both the devices. The distance between
the printer and the computer should not be more than 6 feet. If the error still
displays on the screen, then go through the below-mentioned steps.
ü Check whether the cable is connected properly
to the USB port or not.
ü Go to ‘System Preferences’ from ‘Apple’
main menu.
ü Go to the ‘Hardware’ section and select
‘Print and fax’.
ü Connect one end of the USB cable to the
printer and other to the computer.
ü When your printer is detected by the
Mac, the printer will start displaying in the list of the printer. Yes, if you
don’t find the printer on the list, you can disconnect it from the computer and
try again.
If
the problem still exists even after having proper wireless connection on the
printer, then there is definitely some problem with the drivers. You can check
if there is any third party driver installed or causing this problem. Go to
‘Apple menu’ followed by ‘System preferences’. Check third-party software and
uninstall it.
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